Airbus Customer Order Desk (COD)

Thank you for taking the time to visit our site. For orders and enquiries, please contact Airbus COD via one of our service desks.

General Satair contacts

Email: info@satair.com
Web: www.satair.com
eOrdering portal Airbus parts and services: https://spares.airbus.com
eOrdering portal OEM parts and services: https://spares.satair.com


AOG Competence Centre in Hamburg, Germany
Phone: +49 40 5076 4001 
Email: aog.spares@airbus.com  
CAGE Code: D4296
Office hours: 24 / 7

Address:
Airbus SAS
Weg beim Jaeger 150
22335 Hamburg
Germany


AOG Competence Centre in Ashburn, United States of America
Phone: +1 703 729 9000 
Email: aog.na@airbus.com 
CAGE Code: 3Z9K5
Office hours: 24 / 7

Address:
Satair USA Inc
21780 Filigree Ct 
Ashburn, VA 20147-6216
United States of America


Europe, Middle East, Africa, Asia Pacific, China


COD Europe, Middle East, Africa in Hamburg, Germany

Airbus parts and services
Phone: +49 40 5076 4002
Email: ifd.spares@airbus.com 
CAGE Code: D4296
Office hours: Mon – Fri 07:00 – 18:00 CET

AOG 27 / 7: AOG Competence Centre Hamburg

Address:
Airbus SAS
Weg beim Jaeger 150
22335 Hamburg
Germany

 
COD Europe, Middle East, Africa in Copenhagen, Denmark 

OEM parts and services
Phone: +45 3247 0100
Email: info@satair.com
CAGE Code: R1120
CVR. No: 78 41 97 17
Office hours: Mon – Fri 08:30 – 16:30 CET

AOG during office hours: Your Single Point of Contact
AOG outside office hours: +45 4040 1224 will be handled by AOG Competence Centre Hamburg

Address:
Satair A/S
Amager Landevej 147A
2770 Kastrup
Denmark


COD APAC in Singapore, The Republic of Singapore 

Airbus & OEM parts and services
Phone: +65 6543 0977
Email: infosin@satair.com
CAGE Code: QB267
Office hours: Mon – Fri 08:30 – 17:30 SGT

AOG Airbus parts and services 24 / 7: AOG Competence Centre Hamburg

AOG OEM parts and services
- During office hours: Your Single Point of Contact
- AOG outside office hours: +65 6543 0977 will be handled by AOG Competence Centre Hamburg

Address:
Satair Pte Ltd
12 Seletar Aerospace Link
Singapore 797553
The Republic of Singapore


COD China in Beijing, People’s Republic of China 

Airbus & OEM parts and services 
Phone: +86 10 8048 6161
Email: infochn@satair.com
CAGE Code: 
Office hours: Mon – Fri 08:30 – 17:30

AOG Airbus parts and services 24 / 7: AOG Competence Centre Hamburg 

AOG OEM parts and services
- During office hours: Your Single Point of Contact
- AOG outside office hours: +65 6543 0977 will be handled by AOG Competence Centre Hamburg

Address:
Satair (Beijing) Co. Ltd
Tian Zhu Lu 8
Tianzhu Airport Industrial Zone 
Beijing, 101312 
People’s Republic of China


Canada, USA, Central and South America


COD Americas in Ashburn, United States of America 

Airbus parts and services
Phone: +1 703 729 4300 (not for purchasing)
Email: cod.americas@airbus.com
CAGE Code: 3Z9K5
Office hours: Mon – Fri 08:00 – 17:00 EST

AOG 24 / 7: AOG Competence Centre Ashburn

Address:
Satair USA Inc
21780 Filigree Ct 
Ashburn, VA 20147-6216
United States of America


COD Americas in Peachtree City, United States of America 

OEM parts and services
Phone: +1 404 675 6333
Email: satairinq@satair.com 
CAGE Code: 0R3X9
Office hours: Mon – Fri 08:00 – 17:00 EST

AOG during office hours: Your Single Point of Contact
AOG outside office hours: +1 703 729 9000 will be handled by AOG Competence Centre Ashburn

Address:
Satair USA, Inc.
525 Westpark Drive 
Peachtree City, GA 30269 
United States of America