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Availability

All products on satair.com are tagged according to their availability status; Green for “In stock” or Orange for “Not in stock” or “Partly in stock”.

Yes, the order priority Routine (RTN), Urgent Stock Replenishment (USR), Work Stoppage (WSP) and Aircraft On Ground (AOG) will generally indicate the degree of urgency and trigger the appropriate sourcing actions.

 

See also:

Is there a charge if I want a part shipped today?

What is your AOG procedure for parts that are not in stock?

If the items you want to order are “partly in stock” it means that we can ship some of the quantity now and provide you with a lead time on the remaining amount already in the cart.

Unless customized agreements are agreed upon, Satair reserves the right to effect deliveries from its network of central and regional warehouses as well as supplier locations. Satair tries to minimize the logistics cost for its customers by regionalizing inventories according to global and regional demand patterns as well as future fleet growth evolutions.

Yes, you can order Dangerous Goods (DG) / Hazardous Material (Hazmat) orders on Satair Market.

All Hazmat/DG products are tagged with a general warning sign. If you hover over this sign, the UN hazmat code and Proper Shipping Name appear.

 

Please note that additional DG packing fees may apply on Hazmat/DG orders. 

If you need further clarification, please contact your regional Single Point of Contact (SPOC) at Customer Resolution Services for assistance.