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Priorities

At checkout you will be asked to choose your shipment priority before confirming the order. The pickup date of any shipment priority depends if one or more of the items are out of stock. For parts not in stock, the Estimated Delivery date on satair.com applies. No matter which shipment priority you choose, we will keep you up to date with a status on our processing of your order, so you will know when your shipment is ready for pick-up by your forwarder.

The shipment priority generally follows your selected order priority. For example, an AOG order will trigger an AOG shipment while a Routine (RTN) order will lead to parts being delivered as per your selected routing instructions for RTN orders.

See also:

Is there a charge if I want a part shipped today?

When will my order be ready for pick-up?

Routine (RTN) is for normal stock replenishment of parts and is set as the default shipment priority on Satair Market.

Please consider how urgent your shipment is before choosing another priority than Routine.

If parts are in stock, Routine orders are ready for delivery within 24 hours.

You may choose a specific shipping date in the calendar. If no date is selected, the shipment will be carried out as soon as ready.

See also:

Is there a charge if I want a part shipped today?

Urgent Stock Replenishment is – as the name reveals - for urgent stock replenishment of parts.

You may choose a specific shipping date in the calendar. If no date is selected, the shipment will be carried out as soon as ready.

See also:

Is there a charge if I want a part shipped today?

Critical/Work stoppage order is often chosen for a part without which an urgent maintenance event cannot be carried out.

For Critical/Work stoppage orders you may choose a specific shipping date in the calendar. If no date is selected, the shipment will be carried out as soon as ready.

See also:

Is there a charge if I want a part shipped today?

The Aircraft On Ground (AOG) priority is chosen if an aircraft is grounded for maintenance and parts have to be purchased immediately. AOG orders have the highest priority in Satair and for items in stock we strive to have your parts ready for pickup within 4 hours.

See also:

Is there a charge if I want a part shipped today?

What is your AOG procedure for parts that are in stock?

What is your AOG procedure for parts that are not in stock?