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Satair Market

For sourcing and ordering of OEM spare parts, Airbus spares and Used Serviceable Material

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Knowledge Hub

Find the latest industry insights and news

Marketplace solution

Learn more about our integrated marketplace solution on Satair Market

Airbus World

For Airbus customers, operators and MROs

Airbus Services

Complete services portfolio for operators and MROs

Airbus A220 World

for A220 programme customers, operators and MROs

Help & support

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Satair Market FAQs

Contact your CRS team

Login

How do I log in?

Why do I still need multiple logins?

How do I get access to Satair Market?

Why is my email or username not found?

How do I change my password?

How do I reset my password?

Is it still possible to view products on Satair Market when I'm not logged in?

How do I opt in for a Single Sign-on on Satair Market?

Navigation

Where can I find Satair’s digital services, such as Market, Planning and Finance?

Where do I find my orders, lists, quotes, and cart?

Administration and overview

How do I view my default ship-to address?

How do I get access to Satair Market if I'm not yet a user?

How do I find my account administrators?

How do I, as an administrator, edit user details and change user roles?

How do I, as an administrator, delete a user?

Which user roles can I assign in Satair Market?

Search & filters

Why are there multiple prices for the same part?

How do I find products on Satair Market?

How do I narrow my search results?

How do I inform Airbus about an upcoming heavy maintenance check?

Product display

How do I interpret the availability status on a product?

How do I interpret the information icons on a product?

How do I know if a product is part of the Expedite Routine Order service program?

How do I order a product that is part of the Expedite Routine Order service program?

How do I see the different new and used conditions of a product?

How do I see if a product can be leased, exchanged, or repaired?

Where do I find detailed information about a product?

Where can I find Airbus procurement options in Satair Market?

Cart

Why is my cart split up into multiple groups?

How do I add a product to my cart?

How do I edit my cart?

How do I change the shipped-from location on a product in my cart?

Checkout

Why can't I check out?

How do I choose shipment priority on my order at checkout?

How do I add a remark on an order?

How do I change ship-to address at checkout?

How do I select a forwarder at checkout?

Orders

Why am I not getting order status notifications on email?

Why has my order been divided into multiple orders?

How do I download an order report from the Order Overview?

How do I view order updates in the Order Detail Page with changelog?

Quotations

Which products can I request a quote for?

Operational documents

What documents can I find in the documents repository?

How do I access Initial Provisioning documents?

Satair Finance

How do I view my billing documents?

How do I download my billing documents?

Services

How can I request a Lease, Exchange, or Repair service?

Where can I find my Service orders?

Satair Newsroom
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Digital services

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Help & support

Legal Links

Satair Market FAQs

Minus Plus How do I log in?

Minus Plus Why do I still need multiple logins?

Minus Plus How do I get access to Satair Market?

Minus Plus Why is my email or username not found?

Minus Plus How do I change my password?

Minus Plus How do I reset my password?

Minus Plus Is it still possible to view products on Satair Market when I'm not logged in?

Minus Plus How do I opt in for a Single Sign-on on Satair Market?

Minus Plus Where can I find Satair’s digital services, such as Market, Planning and Finance?

Minus Plus Where do I find my orders, lists, quotes, and cart?

Minus Plus How do I view my default ship-to address?

Minus Plus How do I get access to Satair Market if I'm not yet a user?

Minus Plus How do I find my account administrators?

Minus Plus How do I, as an administrator, edit user details and change user roles?

Minus Plus How do I, as an administrator, delete a user?

Minus Plus Which user roles can I assign in Satair Market?

Minus Plus Why are there multiple prices for the same part?

Minus Plus How do I find products on Satair Market?

Minus Plus How do I narrow my search results?

Minus Plus How do I inform Airbus about an upcoming heavy maintenance check?

Minus Plus How do I interpret the availability status on a product?

Minus Plus How do I interpret the information icons on a product?

Minus Plus How do I know if a product is part of the Expedite Routine Order service program?

Minus Plus How do I order a product that is part of the Expedite Routine Order service program?

Minus Plus How do I see the different new and used conditions of a product?

Minus Plus How do I see if a product can be leased, exchanged, or repaired?

Minus Plus Where do I find detailed information about a product?

Minus Plus Where can I find Airbus procurement options in Satair Market?

Minus Plus Why is my cart split up into multiple groups?

Minus Plus How do I add a product to my cart?

Minus Plus How do I edit my cart?

Minus Plus How do I change the shipped-from location on a product in my cart?

Minus Plus Why can't I check out?

Minus Plus How do I choose shipment priority on my order at checkout?

Minus Plus How do I add a remark on an order?

Minus Plus How do I change ship-to address at checkout?

Minus Plus How do I select a forwarder at checkout?

Minus Plus Why am I not getting order status notifications on email?

Minus Plus Why has my order been divided into multiple orders?

Minus Plus How do I download an order report from the Order Overview?

Minus Plus How do I view order updates in the Order Detail Page with changelog?

Minus Plus Which products can I request a quote for?

Minus Plus What documents can I find in the documents repository?

Minus Plus How do I access Initial Provisioning documents?

Minus Plus How do I view my billing documents?

Minus Plus How do I download my billing documents?

Minus Plus How can I request a Lease, Exchange, or Repair service?

Minus Plus Where can I find my Service orders?

How do I log in?

Why do I still need multiple logins?

How do I get access to Satair Market?

Why is my email or username not found?

How do I change my password?

How do I reset my password?

Is it still possible to view products on Satair Market when I'm not logged in?

How do I opt in for a Single Sign-on on Satair Market?

Where can I find Satair’s digital services, such as Market, Planning and Finance?

Where do I find my orders, lists, quotes, and cart?

How do I view my default ship-to address?

How do I get access to Satair Market if I'm not yet a user?

How do I find my account administrators?

How do I, as an administrator, edit user details and change user roles?

How do I, as an administrator, delete a user?

Which user roles can I assign in Satair Market?

Why are there multiple prices for the same part?

How do I find products on Satair Market?

How do I narrow my search results?

How do I inform Airbus about an upcoming heavy maintenance check?

How do I interpret the availability status on a product?

How do I interpret the information icons on a product?

How do I know if a product is part of the Expedite Routine Order service program?

How do I order a product that is part of the Expedite Routine Order service program?

How do I see the different new and used conditions of a product?

How do I see if a product can be leased, exchanged, or repaired?

Where do I find detailed information about a product?

Where can I find Airbus procurement options in Satair Market?

Why is my cart split up into multiple groups?

How do I add a product to my cart?

How do I edit my cart?

How do I change the shipped-from location on a product in my cart?

Why can't I check out?

How do I choose shipment priority on my order at checkout?

How do I add a remark on an order?

How do I change ship-to address at checkout?

How do I select a forwarder at checkout?

Why am I not getting order status notifications on email?

Why has my order been divided into multiple orders?

How do I download an order report from the Order Overview?

How do I view order updates in the Order Detail Page with changelog?

Which products can I request a quote for?

What documents can I find in the documents repository?

How do I access Initial Provisioning documents?

How do I view my billing documents?

How do I download my billing documents?

How can I request a Lease, Exchange, or Repair service?

Where can I find my Service orders?