AOG Competence Centre
Phone: +1 703 834 3456
Email: aog.na@airbus.com
Office hours:
24 / 7
24/7 AOG support
Airbus parts and services
AOG Competence Centre
Phone: +49 40 5076 4001
Email: aog.spares@airbus.com
Office hours:
24 / 7
AOG Competence Centre
Phone: +49 40 5076 4001
Email: aog.spares@airbus.com
Office hours:
24 / 7
OEM parts and services
AOG Competence Centre
Phone: +1 703 729 4304
Email: aog@satair.com
Office hours:
24 / 7
AOG Competence Centre
Phone: +1 703 729 4304
Email: aog@satair.com
Office hours:
24 / 7
AOG Competence Centre
Phone: +1 703 729 4304
Email: aog@satair.com
Office hours:
24 / 7
In office hours
Please contact your local single point of contact
Beijing, People’s Republic of China
Phone: +86 10 8048 6161
Email: aog@satair.com
Office hours:
Mon – Fri 08:30 – 5:30 BEI
Outside office hours
AOG Competence Centre
Phone: +86 10 6148 7929
Email: aog@satair.com
What is an AOG event?
When an aircraft suffers an AOG situation, a serious technical problem has been identified, which prevents the aircraft from flying. Every minute the aircraft is grounded is a revenue loss as the scheduled departures will be delayed or cancelled.
Customer Resolution Services (CRS)
For orders and enquiries, contact our Customer Resolution Services via our regional service desks.
Place your AOG order on Satair Market
The fastest way to order for an AOG event is via Satair Market, where you’ll also find product information, prices and lead times. Use our smart search to set the shipping priority to “AOG”.
Material management trainings
Improve your aviation supply chain skills with our material management trainings