Pioneering digital platform

At MRO Americas 2017, Lufthansa Technik presented AVIATAR as part of the MRO’s new product division “Digital Fleet Solutions”. AVIATAR is an innovative and holistic platform that offers an extensive variety of digital products and services for MROs by combining multiple web-based apps in one single place.

It offers a way for airlines and MROs to get involved with data analytics, predictive maintenance and other emerging technologies with limited risks, as the platform is built and maintained by world-leading experts.

»Digital transformation has evolved to shape economies and industries enormously – no sector being spared. New technologies arise, turning long-term standards into out-of-date. Processes change fundamentally and even proven and successful business models become outdated. This development also has a significant impact on the MRO industry", said Dr. Johannes Bussmann, Chairman of the Executive Board at Lufthansa Technik, in a press release at the time, adding that:

»Lufthansa Technik takes the digital transformation of the aviation industry to the next level. We want to shape the future of aviation by being a pioneer in offering unique digital MRO solutions – not just for our clients, but with them. Close customer collaboration has always been a key element of our successful products and services. Our digital journey has just begun.«

Open-source enables collaboration

Lufthansa’s open-source approach to AVIATAR means that the platform is completely open for partners, clients, and developers, who can co-create the future of the platform or connect their own apps and solutions to AVIATAR. At the time of the introduction, the platform offered seven apps – each one of them designed to work independently or in collaboration, based on the customer’s preference.

“Fleet Management” and “Performance Metrics”: Provide basic features needed by clients to overview their fleet and KPIs in real-time.
“Condition Analytics”, “Fault Analytics” and “Predictor Plugins”: Provide customers with the ability to monitor their fleet, analyse their data and predict maintenance ahead of time.
"Record Status”: The 3rd-party app by Flydocs that offers a real-time overview of the fleet’s record status. It enables customers to quickly assess the aircraft’s and component’s readiness for transitions or to support airworthiness reviews.
“Reliability Benchmarking”: Allows operators to benchmark their technical reliability anonymously against the world’s leading airlines.

Since the introduction of AVIATAR in 2017, more than 500 aircraft have joined the platform and four more apps have been added:

“MROradar”: A digital request for proposal (RFP) platform for aircraft base maintenance. This app helps airlines and MROs have a more lean, efficient and comparable RFP process.
“AirGlance”: Digitalises and streamlines reporting along base maintenance layovers. The aim is to optimise communication between MROs and airline customers during base maintenance events.
“ToolNOW”: The world’s first online brokerage platform for tool loans in the aviation industry.
“Engine Health Management app”: The latest addition to Aviatar enhances the engine health management service and offers airlines a highly efficient and useful means to monitor and manage the status of their engine fleets using what’s called a “digital twin”, a virtual replica of the engines.

Four MRO trends every airline need to consider.

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